Privacy Policy

Last Updated: 01/01/2026

At Thrive with Alenoosh, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book a session, or participate in our coaching programs.
By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Thrive with Alenoosh provides functional health and wellbeing coaching, educational programs, and wellness resources.
Our website and services are operated in the United Arab Emirates (UAE) in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

If you have any questions, please contact us at:
info@alenoosh.com
Dubai - United Arab Emirates

2. Information We Collect

A. Information You Provide Directly

We may collect:

Full name, email address, and contact number
Health and lifestyle information (if voluntarily shared)
Payment information (processed securely through third-party systems)
Any messages, testimonials, or feedback you send to us

B. Information Collected Automatically

When you visit our website, certain data may be automatically collected, such as:

IP address and device information
Browser type and version
Pages viewed and time spent on the site
Cookies and similar tracking technologies (see Section 8)

3. How We Use Your Information

Your personal data is used for legitimate and clearly defined purposes, including:

To schedule and deliver coaching sessions and programs
To communicate with you about appointments, updates, or resources
To process payments securely
To personalize your client experience
To comply with legal obligations under UAE law
To improve our website and services

We will never sell or rent your personal data to third parties.

4. Legal Basis for Processing (Under UAE PDPL)

We process your data under one or more lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests

You may withdraw your consent at any time by contacting us.

5. Data Storage and Retention

We store your personal data securely and only for as long as necessary to:

Deliver our services
Comply with UAE legal requirements
Resolve disputes

Once data is no longer needed, it is securely deleted or anonymized.

6. Data Sharing and Third-Party Services

We may share limited data with trusted providers who help us run our business (such as payment processors, scheduling tools, newsletters).

These providers are obligated to handle your data securely and only for the purposes we specify.

We never share your information with unrelated third parties or for advertising purposes.

7. Confidentiality of Health Information

Any personal or health-related information shared during coaching is treated as strictly confidential. It will not be disclosed without your consent unless required by UAE law.

8. Cookies and Tracking

Our website may use cookies to:

Ensure functionality
Improve user experience
Collect anonymous analytics

You may disable cookies in your browser settings.

9. Your Rights (Under UAE PDPL)

You have the right to:

Request access to your data
Request correction of inaccurate information
Request deletion of your data
Request limitation of certain processing

To exercise these rights, contact us at info@alenoosh.com.
We respond within the timeframe required by UAE law.

10. Data Security

We take reasonable measures to protect your information from loss, misuse, or unauthorized access. However, no system is completely secure, and data transmission is at your own risk.

11. International Data Transfers

If we use third-party services that store data outside the UAE, we ensure that appropriate safeguards are in place in line with PDPL.

12. Links to Other Websites

Our website may contain external links. We are not responsible for the content or practices of those websites. Please review their policies separately.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a new effective date.

14. Contact Us

If you have any questions about your privacy or this policy, please contact:

Thrive with Alenoosh
info@alenoosh.com
Dubai - United Arab Emirates